6.1 Confirmation tests
SIU carries out a series of tests that do not verify that you have configured your system correctly, but confirm that the installation process has worked correctly, or that required services that should be available by default have not been removed.
General confirmation test SIU references: SIU-184, SIU-185, SIU-186, SIU-187, SIU-188, SIU-201, SIU-202, SIU-259, SIU-263, SIU-264, SIU-267, SIU-268, SIU-269, SIU-270, SIU-271, SIU-272, SIU-273, SIU-275, SIU-276, SIU-277, SIU-278, SIU-293, SIU-294.
6.1.1 World Wide Web Publishing Service
SIU reference: SIU-150, SIU-258.
You must make sure that the World Wide Web Publishing Service (W3SVC) is installed and running on the MyID web server. This service is part of IIS.
6.1.2 SQL Server services
SIU references: SIU-153, SIU-219, SIU-220, SIU-221, SIU-222.
You must make sure that the following SQL Server services are installed and running on the MyID database server:
- SQLBrowser
- MSSQLSERVER
- MSSQLFDLauncher
- SQLSERVERAGENT
These services are part of an installation of SQL Server.
6.1.3 Unique SIDs
SIU reference: SIU-200.
You must make sure that every computer on the domain has a unique SID (Security Identifier).
6.1.4 DCOM security settings
SIU references: SIU-189, SIU-190, SIU-191, SIU-192, SIU-193, SIU-194, SIU-195, SIU-196, SIU-197, SIU-198, SIU-199.
You must make sure that the DCOM security settings for the MyID COM+ components on the application server have their authentication level set to Packet Privacy.
To check the authentication level:
- In Component Services, right-click the COM+ application you want to view and select Properties from the pop-up menu.
- Click the Security tab.
- Make sure the Authentication level for calls option is set to Packet Privacy.
6.1.5 REST-based web services
SIU references: SIU-303, SIU-304, SIU-305, SIU-307.
The MyID Operator Client communicates to the web server using REST-based web services. The installation program sets up the following web services:
- rest.core – the web service for operations.
- web.oath2 – the authentication web service.
The installation program also sets application pools for these web services.
Important: These web services require HTTPS, and will not operate if this is not set up. For information on setting this up, see the Configuring SSL/TLS (HTTPS) section in the Securing Websites and Web Services document.
If you experience any problems with the SIU tests relating to these web services, you can try the following:
- In the Windows Event Viewer application on the web server, check Windows Logs > Application.
- In Internet Information Services (IIS) Manager on the web server, check that the relevant application pool exists and has started. Check that the user under which the pool is running is not locked and has the correct password.
- If you still need information, check the rest.core or web.oath2 logs. For information on configuring logging, see the MyID REST and authentication web services section in the Configuring Logging guide.
6.1.6 Application server components for the MyID Operator Client
SIU reference: SIU-308.
The SIU test with ID 308 tests for the existence of component methods that relate to the MyID Operator Client and its web services.
If this test does not pass, check the following:
- In the Windows Event Viewer application on the application server, check Windows Logs > Application.
- Check the COM+ settings for the MyID components.
6.1.7 Database installation for the MyID Operator Client
SIU reference: SIU-309.
The SIU test with ID 309 tests specifically for the existence of the AuditItemFields table. This table was introduced at MyID 11.6, so will not be visible on any previous version of the database. The existence of this field confirms that the database has been upgraded to a sufficient level to support the initial release of the MyID Operator Client.
If this test does not pass, check the following:
- Check that the MyID server installation on the database tier completed successfully.
- Check the installation history – from the Reports category, select System Status, then click the Installation History tab.